BroJo Marketing – Frequently Asked Questions (FAQ)
1. What services does BroJo Marketing offer?
BroJo Marketing specializes in AI‑powered customer acquisition and support services that automate and enhance your Business. Our capabilities include:
- Answering inbound calls (Replace or supplement answering services)
- Social Media message and DM responses
- Re‑engaging / messaging old leads to drive sales
- Generating 5‑star reviews
- Sending coupons, upsells and promotions
- Handling FAQs and customer service
These services are powered by intelligent conversational AI, enabling 24/7 operations with minimal human oversight.
2. How do AI agents work, and what are their benefits?
AI agents are autonomous, goal‑oriented software “employees” that analyze data, interact intelligently with leads/customers, and take action in real time—across voice, text, email and more.
Key benefits include:
- 24/7 availability: Always‑on service means no missed calls, opportunities, or unanswered inquiries.
- Autonomous decision‑making: AI adapts messaging and actions based on ongoing conversations.
- Lead nurturing at scale: Continuously re‑engages prospects with personalized follow‑ups.
- Data‑driven optimization: Works across channels and adjusts strategies automatically.
- Cost and efficiency gains: Automates admin and customer service, freeing human staff for higher‑value work.
3. How does BroJo use AI to boost sales and customer service?
Our AI agents act as intelligent sales and service assistants that:
- Identify and qualify inbound leads
- Book meetings directly into your calendar
- Re‑engage previous or cold leads with automated messaging
- Request and collect reviews to build reputation
- Serve relevant upsell offers and coupons
- Respond instantly to common FAQs, website inquires, phone calls, or social media
By automating these workflows, businesses see higher conversion and satisfaction rates with lower operational cost.
4. What types of businesses do you serve?
We cater to both SMBs and enterprises in almost every industry. Some examples are home services, restaurants, insurance, lending, financial services, healthcare, legal, retail, automotive and more. Clients range from small business to large firms like BlueCross, Allstate, GEICO, MetLife, Carnival Cruise, LendingTree, and others.
5. How is pricing structured?
Our pricing model is simple and cost‑effective. Our basic plan starts as low as $99 per month.—significantly less than employing full‑time human staff.
- AI agents can replicate multiple staff roles (receptionists, answering services, appointment setters, BDR`s, social media monitors, chat responder, follow‑up agent, content creators) 24/7.
- Compared to hiring a single employee at $3,000–$5,000/month, our solution delivers much greater ROI and is more reliable than human hires.
- Custom pricing tiers are available to support scaling needs.
6. Is there a setup fee?
There is no set up fee typically for small businesses. Setup fees are only necessary if there is significant customizations requested. Essential deployments may qualify for free or low‑cost pilots. Enterprise clients receive consultative setup planning and integration support.
7. Can I integrate your AI with my existing systems?
Yes. Our AI agents can integrate with:
- CRM platforms (Salesforce, HubSpot, etc.)
- Calendar apps (Google Calendar, Office 365)
- SMS/voice providers
- Email systems
- Review platforms
- Your website/chat widgets
8. How much control do I maintain?
That is for you to decide. You can define goals, brand voice, conversation scripts, and approval flows. But most AI agent clients let the agent do most if not all the heavy lifting. Our AI agents can operate semi-autonomously within any guidelines you wish and escalate to humans when needed. We provide ongoing monitoring and insights.
9. How quickly can you get started?
After an initial demo call and requirement assessment, typical setup takes 2–4 weeks depending on complexity of your specific business. During onboarding, we train AI agents using your existing data, scripts, and branding assets and can easily pull from any data shared on websites (like this FAQ 😊).
10. Can I try before committing?
Absolutely. We offer pilot programs or trials (sometimes free or at reduced rates) for qualified businesses. This helps you evaluate ROI before scaling up. We will just need to get a sense of your specific business to discuss a custom pilot.